Get ahead by systemising your business – Part 1

Clear Vision • November 12, 2015

All businesses have systems.  They make the wheels of your business machine turn.  Some of your systems may be formal but if you’re like most businesses many are informal.

Informal systems are prone to misunderstanding and misinterpretation.  They put your business at risk and limit the ability of your business to keep flowing smoothly without you there to enforce the systems.

Too many small businesses are too busy running the business and fending off daily emergencies, that systems go completely ignored and chaos often prevails.

But the business that will take the lead in the race for customers is the business that has all its systems formalised, documented and working smoothly together.

This simply involves documenting the best possible process for key parts of your business such as:

  • Labour
  • Equipment/machines
  • Materials (including energy)
  • Facility space
  • Vendors

Ideally your systems create an experience for the customer that makes him or her want to come back for more.  And your team should be well informed and easily adept at implementing the processes you have identified.

Watch for Part 2 of this article next week and to discuss how formal systems can improve your business talk to Justin Searle.

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