Get ahead by systemising your business – Part 2
Last week we talked about the importance of systemising your business.
This week we provide some tips to get your systems up and running at a winning pace:
1. Make sure you have a schedule for reviewing your systems and processes. Consider reviewing them annually or monthly. Identify what works and what doesn’t.
2. Lead the pack. Do not follow. Just because a system worked for one company does not mean it will work for yours.
3. Take care that your systems have a back up and do not rely on one person to make them work. Make sure that all systems have back up plans for day-to-day operations, technical failures and unexpected crises.
4. Think about and hear your team. Your team members may have more insight into your customers than you think. Their judgment, insight and input into system development can be an invaluable resource. And it motivates them.
5. Write, write, write all processes and systems down. This cannot be expressed enough. Documenting processes safeguards your business in emergencies, alleviates confusion and can protect you in legal matters. A clear how-we-do-it-here manual is also appealing to potential buyers, investors or lenders.
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